Contact
Get in touch with the ProteanOS project for questions, feedback, or collaboration.
Getting in Touch
Got questions? Want to report a bug or contribute? Here's how to reach us. Before emailing, check the FAQ and list archives—your question might already be answered.
How to Contact Us
Mailing Lists
This is where most discussion happens. Everything's public and archived, so future users can benefit from the answers too.
Development List
Technical discussions, code reviews, and development coordination.
Announcements
Release announcements and important project news.
See Mailing Lists for how to subscribe.
Direct Email
For stuff that doesn't belong on a public list (security issues, private matters), email us directly:
General Inquiries:
Security Issues:
For security vulnerabilities, please review our security policy first.
Help Us Help You
The more detail you provide, the faster we can help. Include:
For Technical Questions
- What you're trying to do
- What's going wrong
- Your setup (OS, target platform, versions)
- How to reproduce the problem
- Error messages or relevant logs
For Bug Reports
- Summary of the bug
- Reproducible steps
- Expected vs. actual behavior
- Environment where it happens
- Workarounds if you've found any
For Feature Requests
- Description and use case
- How it fits with existing features
- Whether you'd like to implement it yourself
Response Times
We're all volunteers, so replies take a while. Typically:
- List posts: a few days
- Complex stuff: longer (we need time to investigate)
- Security issues: these get priority
If it's been a week and crickets, a polite ping is fine.
Contributing
Interested in contributing code, docs, or testing? Check the Development section.
Be Cool
Standard rules apply:
- Be respectful and constructive
- Focus on technical merit, not personal stuff
- Help newcomers learn
- Accept feedback gracefully
Contact FAQ
Which mailing list should I use?
Use proteanos-dev for technical questions, development discussions, and patch submissions. The announce list is primarily for receiving project news rather than posting.
Do I need to subscribe to the mailing list to post?
Yes, posting to the lists requires subscription to reduce spam. Subscription is free and archives are publicly readable.
How do I report a security vulnerability?
Email security@proteanos.com directly rather than posting to public lists. See the security policy for details on responsible disclosure.
Can I contact maintainers privately?
For matters that don't fit public discussion, use the contact@proteanos.com address. However, public mailing lists are preferred for most technical topics.
I sent a message but haven't received a response. What should I do?
Wait a few days, then send a polite follow-up. Maintainers are volunteers with limited time. For mailing lists, ensure your message was delivered by checking the archives.